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"Customer Behaviour Understanding" technology for chatbot era.
The Big Data of Chatbot usage is not only the bot back-end sensitive information. Anbotux collects the frontend interaction information, combines with other customer and general data to apply machine learning to improve the Chatbot user experience and provides a framework get insights about the when, how and why your customers need to contact with you. Also the pre-existing customer care channels could be improved.You will know better your customers and you will be able to deliver a better personalized interaction for them, win-win.